Directory Update Forms

Use the following web forms to update the information in the Cal Poly PDF Directory:

• Phone*
• FAX Number*
• Building/Room Number*
• 
  

  *NOTE: This data is also imported to the Cal Poly Portal Directory Information. Please note that the Portal Directory pulls the Name, Title, Division, and Dept./Major fields from various campus Human Resources feeds for individuals listed in the Portal Directory. Please contact the respective HR Department for updates/corrections to those fields.

• Directory Update: Change Information

• Directory Update: New Employee

• Directory Update: Remove Employee

Trouble Reporting

Use this form to report a problem with an existing phone line or voicemail service:

Telephone Trouble

Email Notification of Voice Mail

Use this form to enable or disable email notification of voice mail messages:

Email Notification of Voice Mail Request Form for one campus extension

New! Form to request voicemail notification for multiple extensions (Microsoft Excel format)

Caller ID

Use this form to enable or disable Caller ID (also called Number Presentation):

Caller ID Request Form for one campus extension

New! Form to request Caller ID for multiple extensions (Microsoft Excel format)

Requesting New or Changing Phone Lines

Your Departmental Telephone Coordinator will use the form below to request:

• Installation of a new office lines/service
• Moving a phone line or changing service features on a phone line
• Deleting a phone line or removing service features

Service Request

Billing Issues

Your Departmental Telephone Coordinator will use this form to request changes on your monthly departmental Telephone Account Summary Report:

• Chartfields assigned to a phone lines(s)
• Name(s) associated with a phone line(s)
• Questions/issues regarding your Departmental Telephone bill

Billing Update: Change Information

Cell Phone Requests

Your Departmental Telephone Coordinator will use this form for cell phone related matters:

• Requesting new service
• Changing existing service
• Removing service

Cellular Request