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Hot Topics - Top Support Calls and New Information

November 2009

1. How do I change my Cal Poly password?

Simply log in to the Cal Poly Portal at http://my.calpoly.edu and use the Password Manager tool. See this page for more information on Cal Poly passwords.

2. In Blackboard, how do I copy a course so I can use it again?

Faculty and Students can find the answer to this and other Blackboard issues, as well as FAQs and video tutorials on the Blackboard Support page.

3. How do I set up filters for my email?

Video tutorials have been created to walk you through this and other email and calendar functions. Please visit the Email and Calendar Support site for these, as well as user guides and FAQs.

4. Zimbra Email and Calendar Upgrade, November 1, 2009

Zimbra Email and Calendar will be unavailable during a software upgrade on Sunday, November 1, between 6 a.m. and noon. The servers will be upgraded from version 5.0.16 to 5.0.19. Click here to read about the expected improvements this upgrade will bring.

5. AT&T Wireless On Site iPhone Event, November 4, 2009

ITS is hosting an AT&T Business Wireless site visit on Wednesday, Nov. 4th from 10 a.m. to 3 p.m. The event will be held in Building 46 (Natatorium across from Spanos football stadium). The purpose of the event is to initiate new Business iPhone service and to transfer an existing number to a Business iPhone. Click here for more information and required forms.